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This article about our new location appeared in 2007.
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Karen Ducey / P-I
Todd Ramsey, left, stands beside his father Dick Ramsey in front of their store, Ostrom's Pharmacy. The store, a fixture of Kenmore for 44 years, is being pushed out by new development; but the owners have found a new location just 4 blocks away.

Retail Notebook: New development didn't mean the end of the old

By DEBERA CARLTON HARRELL
P-I REPORTER

For more than 44 years, Ostroms Drug & Gift store has been at the center of daily life in Kenmore, a place where customers and store staff members are on a first-name basis, and shopping ranges from personal emergencies to family and friend celebrations.

But the city of Kenmore and local developers envisioned the 9.6-acre property just north of Kenmore's main intersection -- Northeast Bothell Way and 68th Avenue Northeast -- for a mixed-use housing and retail development.

Last month, the city of Kenmore and Kenmore Partners LLC announced an agreement to build Kenmore Village by the Lake on the city-owned property, which currently holds Ostroms, its mini-mall neighbors and an enormous parking lot.

The city, which in February bought adjacent land for a new City Hall, hopes to revitalize its downtown center, provide market- rate and affordable housing, and create open space for community gatherings. The King County Library is building a branch across the street, and a new fire station -- pending approval of a bond measure Aug. 21 -- is planned for nearby.

Concerns about displacing Ostroms spurred an outpouring of public support, persuading Ostroms manager Todd Ramsey to keep the store alive -- somewhere. Unable to nail down the right deal to become part of Kenmore Village, Ramsey signed a 15-year lease last week for a new home four blocks away.

"Ostroms is a big deal in this community. It's important to a lot of people," Ramsey said. "I did feel some pressure. I didn't want our 25 employees to lose their jobs -- I feel indebted to them. Customers would come in 'you have to stay' and ask, 'What's going to happen?' Until last Tuesday, I didn't know."

Ostroms will remain at its current location until spring 2009, when it will move to the site of the former Denny's restaurant at 6414 N.E. Bothell Way.

The Denny's building will be remodeled by property owner Kenmore Lakeview LLC to accommodate Ostroms, including a drive-through pharmacy window long sought by Ramsey.

The new Ostroms will be smaller -- 6,600 square feet compared with its current 7,800 square feet, Ramsey said. But it will have a more visible location off Kenmore's "main drag" (Bothell Way), and ample parking.

"I'm happy we've found a solution that will work for the business and for the community," said Ramsey, 47, who took over managing the store from his pharmacist father, Dick Ramsey, after he "retired." The elder Ramsey, 74, who bought the store from Harry Ostrom in 1963, still comes in to work.

Customers, employees and city officials expressed relief.

"I'm disappointed they have to move, but I'm glad they've found a new place. I can live with the new location," said Bill Hall of Kirkland. Hall said he and his wife prefer going to Ostroms, rather than other places such as Totem Lake Shopping Center, for business supplies, greeting cards, household and decorative items and other knickknacks.

Laurie Sperry, a Kenmore City Council member and Ostroms customer, said that while Kenmore "is in the beginning of an amazing transformation" with the new development, locals did not want to lose Ostroms.

"Ostroms is a beloved family business that is highly valued by the community," Sperry said. "It is a regional draw for its unique gift collection. When they have their sidewalk sale in August, the entire parking lot is packed." This year it is Aug. 9 to 11.

Part of the store's appeal, many customers said, is that it's "fun to browse" and "has something for everyone." You can find everything from heating pads and backscratchers to Husky and Coug golf balls. Online, the store has received rave reviews.

Earlier this week, some people made a beeline for the pharmacy in the back of the store, while others meandered up and down the aisles. Some stopped at shelves with candles, vases and serving platters, while others picked out picture frames or scrapbooks. One woman tried on necklaces, glancing in a mirror, while kids played with toys and jangled the wind chimes.

There are gifts for pets, gardeners, cooks and people looking for religious inspiration. One corner features colorful Jim Shore Christmas ornaments, while another section wafts with scented soaps and herbal skin-care products. Among the hot items, Ramsey said, are the "Beanie Baby"-type stuffed animals called Webkinz.

But merchandise is only part of the appeal, said B-Z Davis, giftware manager and a 33-year Ostroms employee. What started as a "convenient high school job" evolved, giving her work satisfaction and flexible hours for volunteering in the community. Davis served on the Northshore School Board for 16 years.

"Ostroms is my home away from home; it's like family, a small-town pharmacy that's really the last of the Mohicans in a way," Davis said. "We know people, and they know us. This store is very community-minded. I thought about leaving, but where are you going to find a place that cares so much?"

Phil and Lesley Jones, customers for more than 40 years, can vouch for that. Lesley Jones, a diabetic, recalls being snowed-in one winter and unable to drive to the pharmacy. An employee delivered her medication.

"We never forgot that," Lesley Jones said. "There is a community feel that is getting lost in stores as time goes by. So many stores, they're just sterile, not personal."

Davis looks forward to the new building, but says store policy won't change: "It's nice to be able to help people out."

 

IF YOU GO

OSTROMS DRUG & GIFT

6414 NE Bothell Way., Kenmore

Hours: Monday-Friday: 9 a.m.-9 p.m.; Saturday: 9 a.m.-6 p.m.; Sunday: 11 a.m.-5 p.m.

For more information: ostroms.com or 425-486-7711

P-I reporter Debera Carlton Harrell can be reached at 206-448-8326 or deberaharrell@seattlepi.com.

Press Release

 

August 5, 2007

 The City of Kenmore is scheduled for a “Heart Transplant” in 2009.

 Ostroms Drug & Gift, the beloved “Heart of Kenmore” since 1963, has reached agreement to relocate from KenmoreVillage to a new Kenmore building, on the site of the former Denny’s restaurant on Bothell Way, between KiddValley and Sherwin-Williams Paints. 

 The property owner, Kenmore Lakeview LLC, plans to renovate, expand, and extensively remodel the existing Denny’s building to accommodate Ostroms’ needs.  A Drive-Through Pharmacy window, allowing face-to-face conversation with pharmacists, will be included in the building remodel, along with new landscaping and a refurbished parking area.

 “The Kenmore community has been concerned about the future of Ostroms since the City purchased KenmoreVillage several years ago” said Todd Ramsey, whose family has owned Ostroms Drug & Gift since 1963.  “Our team members and my family have been touched by the outpouring of support from our customers as we looked for a new location.”

 “After several years of searching, we have finally found a location where we can beautifully showcase our unique product selection; provide ample storefront parking; give our customers the convenience of easy access to Bothell Way; and offer patients the option of Drive-Through prescription pickup with face-to-face access to our pharmacists.”  Ramsey further noted that the high visibility of the Denny’s location will help to attract new customers, “our friends we haven’t met yet.”

 Ostroms’ current home, Kenmore Village, has recently been purchased by Urban Partners, who plan to create a mixed-use development of apartments, condominiums, and retail.  As the longest-running and historically the busiest store in the Village, Ostroms Drug & Gift has been one of the focal points of the discussion among Kenmore residents regarding the new development.  Many Kenmore residents urged the prospective developers to retain the “local feel” of the Village by keeping unique stores like Ostroms as part of the development – or at least make it possible for those stores to remain in Kenmore.

 Ostroms Drug & Gift boasts a robust prescription business.  Ramsey said, “Our customers feel they have a personal relationship with our pharmacists and team members because we have such a caring and loyal team.  Our pharmacists have worked at Ostroms for an average of over 20 years; they really get to know our customers!” 

 Ostroms has a unique merchandise mix that endears the store to locals.  A newspaper poll of Kenmore and Bothell residents named Ostroms “Bothell/Kenmore’s Best Gift Store” and “Bothell/Kenmore’s Best Long-Term Business”.

 The lease transaction was facilitated by Malia Radford of Radford & Company Realtors in Bellevue.